Part-Time Customer Service Specialist Frontline Support

Domino's; Richmond (VA); On-site; USD 17,000 - 22,000; Part time

Job summary

Domino's in Richmond, Virginia is seeking a friendly Customer Service Representative to join our store team. You will respond to customer inquiries via phone, email, and chat, assist with product information and order processing, and contribute to a positive guest experience.

This part-time role requires excellent communication, strong problem-solving skills, and the ability to multitask in a fast-paced environment.

Qualifications

• Excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to multitask and prioritize in a fast-paced environment.
• Patient and empathetic approach to customer interactions.
• Flexibility to work various shifts, including weekends and holidays, as needed.

Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely and efficient manner
• Assist customers with product information, order processing, and account management
• Identify and route complex issues to appropriate departments
• Maintain accurate records of customer interactions and transactions
• Collaborate with team members to ensure high-quality customer experiences
• Stay updated on products, services, and policies to provide accurate information
• Participate in ongoing training and development programs to enhance customer service skills
• Contribute to a positive work environment with a customer-focused attitude

Skills

Verbal communication

Written communication

Problem-solving

Multitasking

Customer focus

Education

High school diploma or equivalent

Job description

Domino's in Richmond, Virginia is seeking a friendly Customer Service Representative to join our store team. You will respond to customer inquiries via phone, email, and chat, assist with product information and order processing, and contribute to a positive guest experience.

This part-time role requires excellent communication, strong problem-solving skills, and the ability to multitask in a fast-paced environment.