Part-Time Customer Support Specialist (Richmond)

Domino's; Lively (VA); On-site; USD 17,000 - 22,000; Part time

Job summary

Domino's in Richmond, Virginia is seeking a friendly Part-time Store Customer Service Representative to join our team. You will handle customer inquiries, process orders, and support daily operations with a focus on accuracy and service.

Responsibilities include assisting customers by phone, email, and chat; maintaining records; and collaborating with teammates to deliver a positive dining experience. Weekend and holiday shifts may be required.

Qualifications

• Excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to multitask and prioritize in a fast-paced environment.
• Patient and empathetic approach to customer interactions.
• Flexibility to work various shifts, including weekends and holidays.

Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely and efficient manner
• Assist customers with product information, order processing, and account management
• Identify and elevate complex issues to appropriate departments when necessary
• Maintain accurate records of customer interactions and transactions
• Collaborate with team members to ensure consistent, high-quality customer experiences
• Stay updated on company products, services, and policies to provide accurate information
• Participate in ongoing training and development programs to enhance customer service skills
• Contribute to a positive work environment by maintaining a supportive and customer-focused attitude

Skills

Communication skills

Problem solving

Multitasking

Empathy

Attention to detail

Education

High school diploma or equivalent

Job description

Domino's in Richmond, Virginia is seeking a friendly Part-time Store Customer Service Representative to join our team. You will handle customer inquiries, process orders, and support daily operations with a focus on accuracy and service.

Responsibilities include assisting customers by phone, email, and chat; maintaining records; and collaborating with teammates to deliver a positive dining experience. Weekend and holiday shifts may be required.