Part-Time Customer Support Specialist

Domino's; Midlothian (VA); On-site; USD 17,000 - 22,000; Part time

Job summary

Domino's in Midlothian, VA seeks a friendly Customer Service Representative to join our team part-time. You will respond to customer inquiries via phone, email, and chat, provide product information, process orders, and help with account management.

You will work with a supportive team to deliver high-quality service, stay updated on menu items and policies, participate in training, and maintain accurate records of interactions. Flexibility to work weekends and holidays is required.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Flexible to work weekends and holidays.
• Strong problem-solving abilities and attention to detail.

Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely and efficient manner.
• Assist customers with product information, order processing, and account management.
• Identify and escalate complex issues to appropriate departments when necessary.
• Maintain accurate record of customer interactions and transaction.
• Collaborate with team members to ensure consistent, high-quality customer experiences.
• Stay updated on company products, services, and policies to provide accurate information.
• Participate in ongoing training and development programs to enhance customer service skills.
• Contribute to a positive work environment by maintaining a supportive and customer-focused attitude.

Skills

Excellent verbal & written comms

Problem-solving

Multitasking & prioritization

Empathy in customer interactions

Education

High school diploma or equivalent

Job description

Domino's in Midlothian, VA seeks a friendly Customer Service Representative to join our team part-time. You will respond to customer inquiries via phone, email, and chat, provide product information, process orders, and help with account management.

You will work with a supportive team to deliver high-quality service, stay updated on menu items and policies, participate in training, and maintain accurate records of interactions. Flexibility to work weekends and holidays is required.