Part-Time In-Store Customer Service Pro

Domino's; Richmond (VA); On-site; USD 17,000 - 25,000; Part time

Job summary

Domino's in Richmond, VA is seeking a friendly Customer Service Representative to join our team on a part-time basis. You will handle inquiries via phone, email, and chat, assist customers with product information and orders, and strive to resolve issues with empathy and professionalism.

As a key member of our store support team, you will maintain accurate records of interactions, escalate complex issues when needed, collaborate with teammates, and participate in ongoing training to deliver

Qualifications

• Excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to multitask and prioritize in a fast-paced environment.
• Patient and empathetic approach to customer interactions.

Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely and efficient manner.
• Assist customers with product information, order processing, and account management.
• Identify and escalate complex issues to appropriate departments when necessary.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to ensure consistent, high-quality customer experiences.
• Stay updated on company products, services, and policies to provide accurate information.
• Participate in ongoing training and development programs to enhance customer service skills.
• Contribute to a positive work environment by maintaining a supportive and customer-focused attitude.

Skills

Verbal communication

Written communication

Problem solving

Multitasking

Empathy

Teamwork

Education

High school diploma or equivalent

Job description

Domino's in Richmond, VA is seeking a friendly Customer Service Representative to join our team on a part-time basis. You will handle inquiries via phone, email, and chat, assist customers with product information and orders, and strive to resolve issues with empathy and professionalism.

As a key member of our store support team, you will maintain accurate records of interactions, escalate complex issues when needed, collaborate with teammates, and participate in ongoing training to deliver