Part-Time Customer Support Specialist

Domino's; Richmond (VA); On-site; USD 17,000 - 25,000; Part time

Job summary

Domino's in Richmond, VA seeks a friendly part-time Customer Service Representative to join the team at 8703 West Broad Street. You will handle inquiries, assist with orders, and resolve issues with empathy and professionalism.

You will respond to customers by phone, email, and chat, provide product information, and maintain accurate records of interactions. You will collaborate with teammates to ensure a high-quality, consistent customer experience, including weekends and holidays when needed.

Qualifications

• Excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to multitask and prioritize in a fast-paced environment.
• Patient and empathetic approach to customer interactions.
• High school diploma or equivalent.
• Flexibility to work various shifts, including weekends and holidays.

Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely and efficient manner
• Assist customers with product information, order processing, and account management
• Identify and elevate complex issues to appropriate departments when necessary
• Maintain accurate records of customer interactions and transactions
• Collaborate with team members to ensure consistent, high-quality customer experiences
• Stay updated on company products, services, and policies to provide accurate information
• Participate in ongoing training and development programs to enhance customer service skills
• Contribute to a positive work environment by maintaining a supportive and customer-focused attitude

Skills

Verbal communication

Written communication

Problem solving

Multitasking

Empathy

High School Diploma

Flexible shifts

Education

High School Diploma or equivalent

Job description

Domino's in Richmond, VA seeks a friendly part-time Customer Service Representative to join the team at 8703 West Broad Street. You will handle inquiries, assist with orders, and resolve issues with empathy and professionalism.

You will respond to customers by phone, email, and chat, provide product information, and maintain accurate records of interactions. You will collaborate with teammates to ensure a high-quality, consistent customer experience, including weekends and holidays when needed.