Part-Time Customer Support Specialist

Domino's; Richmond (VA); On-site; USD 17,000 - 22,000; Part time

Job summary

Domino's in Richmond, VA is hiring a part-time Customer Service Representative to join our store team. You will respond to inquiries by phone, email, and chat, assist with product information, orders, and account management, and help resolve issues with empathy.

Qualified applicants will have strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Weekend and holiday shifts may be required, and training will be provided.

Qualifications

• Excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to multitask and prioritize in a fast-paced environment.
• Patient and empathetic approach to customer interactions.
• Flexible to work various shifts, including weekends and holidays.
• High school diploma or equivalent required.

Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely and efficient manner.
• Assist customers with product information, order processing, and account management.
• Identify and elevate complex issues to appropriate departments when necessary.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to ensure consistent, high-quality customer experiences.
• Stay updated on company products, services, and policies to provide accurate information.
• Participate in ongoing training and development programs to enhance customer service skills.
• Contribute to a positive work environment by maintaining a supportive and customer-focused attitude.

Skills

Verbal & written communication

Problem solving

Multitasking

Empathy

Flexible scheduling

Attention to detail

Education

High school diploma or equivalent

Job description

Domino's in Richmond, VA is hiring a part-time Customer Service Representative to join our store team. You will respond to inquiries by phone, email, and chat, assist with product information, orders, and account management, and help resolve issues with empathy.

Qualified applicants will have strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Weekend and holiday shifts may be required, and training will be provided.