Part-Time Community Navigator for Student Support

NWTC; Green Bay (WI); On-site; USD 17,000 - 24,000; Part time

Job summary

NWTC is hiring a Community Connector to support students in the Pathways to Mobility pilot with Brown County United Way. You will help participants identify goals, navigate barriers, and connect with campus and community resources, using a case-management approach.

The role emphasizes relationship-building, problem-solving, and coordinating referrals while avoiding duplication of services, with a focus on participants facing financial and other barriers.

Qualifications

• Must be a current NWTC student.
• Must be eligible for work-study.
• Strong interpersonal and relationship-building skills with diverse populations.
• Strong listening, communication, and problem-solving skills.
• Ability to work independently while collaborating with NWTC, BCUW, and partners.
• Strong organizational, follow-up, and time-management skills.
• Ability to navigate community resources and complex service systems.
• Maintain confidentiality and professional boundaries in all interactions.

Responsibilities

• Build trusting relationships with participants and serve as a consistent point of contact throughout the pilot.
• Identify barriers to student success (transportation, childcare, housing, food, finances, healthcare, technology, etc.).
• Help students set milestones for education, financial, and personal goals.
• Develop practical action plans to address barriers and achieve milestones.
• Connect participants to NWTC and community resources via warm referrals and follow-up.
• Help participants navigate challenges and build independence in accessing resources over time.
• Coordinate with NWTC staff and partners to avoid duplicating services.
• Document participant goals, interactions, referrals, progress, and outcomes in the data system.
• Identify service gaps and share insights with BCUW and partners to improve the pilot.

Skills

Interpersonal skills

Listening & communication

Problem solving

Independent with collaboration

Organization & time management

Navigate community resources

Confidentiality & boundaries

Technology & data systems

Education

Current NWTC student

Work-study eligible

Familiarity with Brown County resources

Job description

NWTC is hiring a Community Connector to support students in the Pathways to Mobility pilot with Brown County United Way. You will help participants identify goals, navigate barriers, and connect with campus and community resources, using a case-management approach.

The role emphasizes relationship-building, problem-solving, and coordinating referrals while avoiding duplication of services, with a focus on participants facing financial and other barriers.