Career Pathways Navigator & WorkSource Specialist

Alliance for Community Empowerment; Los Angeles (CA); On-site; USD 39,000 - 50,000; Full time

Benefits offered by this job

Health Insurance

Retirement Plan

Life Insurance

Disability Insurance

Vacation days

Paid holidays

Job summary

Alliance for Community Empowerment is seeking a WorkSource Specialist/Care Manager I to guide participants through intake, eligibility, service planning, and job readiness workshops in a dynamic community program.

You will collaborate with employers and partners to build pathways to stable employment, provide basic financial coaching, and help participants access supportive services, education, and career opportunities.

Qualifications

• AA or higher degree in relevant field and 1 year of experience in career advisement and development, case management, customer service, or similar role assisting individuals; or equivalent combination.
• Spanish, Farsi, Armenian, or Russian language skills, verbal and written preferred.
• Possess a current California Driver’s License, clean DMV record & adequate auto insurance on a reliable vehicle available to use for work purposes.
• Must submit to a Department of Justice Criminal background check.
• Initial TB employment clearance required.
• Evening and weekend work is required as needed to support the program.

Responsibilities

• Conduct outreach and support recruitment strategies, including outreach to referrals who fail to attend appointments.
• Conduct intake, eligibility determinations, and participant assessments.
• Complete, update, and ensure completion of service plans according to contract deadlines.
• Meet with participants to identify barriers to employment and develop strategies to manage these issues, including appropriate referrals.
• Maintain complete, accurate and timely case notes and related records in manual and electronic systems.
• Support participants in securing employment and post-secondary education placements; track placements and develop solutions to maintain stability.
• Work with participants to process supportive service funding, track purchases, and document receipts.
• Provide basic financial coaching during programming and post-employment.
• Provide one-on-one assistance and/or facilitate skills-based workshops on job readiness (resume building, mock interviews, communication skills, career pathways).
• Coordinate and attend service and team meetings, facilitating wrap-around services with other providers.
• Coordination of introductory workshops.
• Work collaboratively with the business services team to identify which jobs are available, what qualifications are needed, and which workshops and training can best prepare jobseekers for these positions.
• Assist and collaborate with WorkSource program leadership in developing and maintaining employer and resource networks; maintain and distribute updated local job listings.
• Assist with writing program reports, participant success stories, and other content as needed.
• Other duties as assigned.

Skills

Interpersonal skills

Cultural sensitivity

Communication

Record-keeping

Technology literacy

Education

AA or higher in relevant field

Job description

Alliance for Community Empowerment is seeking a WorkSource Specialist/Care Manager I to guide participants through intake, eligibility, service planning, and job readiness workshops in a dynamic community program.

You will collaborate with employers and partners to build pathways to stable employment, provide basic financial coaching, and help participants access supportive services, education, and career opportunities.