Part-Time Client Intake Specialist — Flexible Schedule

Stange Law Firm; Kansas City (MO); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Flexible part-time schedule

Paid on-the-job training

Opportunities for advancement

Stable, expanding multi-state firm

Job summary

Stange Law Firm, PC, a multi-state family law firm, is seeking a Part-Time Client Intake Assistant for our Creve Coeur, MO office. The role entails handling first contact with prospective clients by phone, email, and chat, and scheduling consultations for attorneys.

It offers up to 29 hours per week, with a starting pay of $16.00 per hour. Ideal candidates have strong communication skills, proficiency with Microsoft Office, and the ability to multitask in a fast-paced environment while

Qualifications

• High school diploma or equivalent is required.
• Strong computer skills and proficiency with Microsoft Office.
• Typing speed of approximately 45 WPM or higher.
• Excellent telephone, verbal, and written communication skills.
• Outstanding customer service skills.
• Strong organizational skills and attention to detail.
• Reliable attendance and punctuality.
• Ability to multitask in a fast-paced environment.
• Prior law firm, legal, customer service, call center, or receptionist experience is a plus, but not required.

Responsibilities

• Serve as one of the first points of contact for prospective clients by phone, email, and online chat.
• Respond promptly and professionally to inquiries from potential clients.
• Follow up with prospective clients who do not retain the firm after their initial consultation.
• Schedule consultations for attorneys across the firm.
• Confirm appointments with prospective clients prior to their scheduled consultations.
• Provide directions and other appointment information to prospective clients.
• Obtain opposing party information and coordinate conflict checks prior to consultations.
• Work closely with the Client Intake Director, Director of Administration, attorneys, and leadership to ensure a seamless intake experience.
• Deliver exceptional customer service while maintaining professionalism and confidentiality.

Skills

Typing 45 WPM

Phone & written communication

Customer service

Organizational skills

Attention to detail

Multitasking

Punctuality

Reliability

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Stange Law Firm, PC, a multi-state family law firm, is seeking a Part-Time Client Intake Assistant for our Creve Coeur, MO office. The role entails handling first contact with prospective clients by phone, email, and chat, and scheduling consultations for attorneys.

It offers up to 29 hours per week, with a starting pay of $16.00 per hour. Ideal candidates have strong communication skills, proficiency with Microsoft Office, and the ability to multitask in a fast-paced environment while