Part-Time Client Intake Specialist – Flexible Hours

Stange Law Firm, PC; St. Louis (MO); On-site; USD 18,000 - 26,000; Part time

Job summary

Stange Law Firm, PC is seeking a part-time Client Intake Assistant to join our Creve Coeur office. You will be the first contact for prospective clients, handle inquiries via phone, email, and chat, and help schedule consultations while maintaining confidentiality.

This role offers a flexible part-time schedule (up to 29 hours/week) with competitive starting pay and on-the-job training in a growing, multi-state family law firm.

Qualifications

• High school diploma or equivalent.
• Strong computer skills and proficiency with Microsoft Office.
• Typing speed of approximately 45 WPM or higher.
• Excellent telephone, verbal, and written communication skills.
• Outstanding customer service skills.
• Strong organizational skills and attention to detail.
• Reliable attendance and punctuality.
• Ability to multitask in a fast-paced environment.
• Prior law firm, legal, customer service, call center, or receptionist experience is a plus, but not required.

Responsibilities

• Serve as one of the first points of contact for prospective clients by phone, email, and online chat.
• Respond promptly and professionally to inquiries from potential clients.
• Follow up with prospective clients who do not retain the firm after their initial consultation.
• Schedule consultations for attorneys across the firm.
• Confirm appointments with prospective clients prior to their scheduled consultations.
• Provide directions and other appointment information to prospective clients.
• Obtain opposing party information and coordinate conflict checks prior to consultations.
• Work closely with the Client Intake Director, Director of Administration, attorneys, and leadership to ensure a seamless intake experience.
• Deliver exceptional customer service while maintaining professionalism and confidentiality.

Skills

Typing 45 WPM

MS Office

Phone & email communication

Customer service

Organizational skills

Punctuality

Multi-tasking

Reliability

Education

High school diploma

Job description

Stange Law Firm, PC is seeking a part-time Client Intake Assistant to join our Creve Coeur office. You will be the first contact for prospective clients, handle inquiries via phone, email, and chat, and help schedule consultations while maintaining confidentiality.

This role offers a flexible part-time schedule (up to 29 hours/week) with competitive starting pay and on-the-job training in a growing, multi-state family law firm.