Part-Time Client Intake Specialist | Flexible | $16/hr

Stange Law Firm; Creve Coeur (MO); On-site; USD 33,062,000 - 44,083,000; Part time

Benefits offered by this job

Flexible part-time schedule

Paid on-the-job training

Opportunities for advancement

Job summary

Stange Law Firm, PC is seeking a Part-Time Client Intake Assistant for Creve Coeur, MO. This role handles first contact with prospective clients via phone, email, and chat, scheduling consultations, and coordinating conflict checks with confidentiality and professionalism.

Basic qualifications include a high school diploma, strong communication skills, and proficient use of Microsoft Office. The position offers a flexible part-time schedule and on-the-job training within a large, reputable

Qualifications

• High school diploma or equivalent.
• Strong computer skills and proficiency with Microsoft Office.
• Typing speed of approximately 45 WPM or higher.
• Excellent telephone, verbal, and written communication skills.
• Outstanding customer service skills.
• Strong organizational skills and attention to detail.
• Reliable attendance and punctuality.
• Ability to multitask in a fast-paced environment.
• Prior law firm, legal, customer service, call center, or receptionist experience is a plus, but not required.

Responsibilities

• Serve as one of the first points of contact for prospective clients by phone, email, and online chat.
• Respond promptly and professionally to inquiries from potential clients.
• Follow up with prospective clients who do not retain the firm after their initial consultation.
• Schedule consultations for attorneys across the firm.
• Confirm appointments with prospective clients prior to their scheduled consultations.
• Provide directions and other appointment information to prospective clients.
• Obtain opposing party information and coordinate conflict checks prior to consultations.
• Work closely with the Client Intake Director, Director of Administration, attorneys, and leadership to ensure a seamless intake experience.
• Deliver exceptional customer service while maintaining professionalism and confidentiality.

Skills

Excellent communication

Microsoft Office

Typing 45 WPM

Organizational skills

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Stange Law Firm, PC is seeking a Part-Time Client Intake Assistant for Creve Coeur, MO. This role handles first contact with prospective clients via phone, email, and chat, scheduling consultations, and coordinating conflict checks with confidentiality and professionalism.

Basic qualifications include a high school diploma, strong communication skills, and proficient use of Microsoft Office. The position offers a flexible part-time schedule and on-the-job training within a large, reputable