Part-Time Client Experience Specialist

TravisMathew, LLC; San Diego (CA); On-site; USD 23,000 - 26,000; Full time

Job summary

TravisMathew, LLC in San Diego, CA, seeks a Client Associate to maintain the in-store sales and service experience and promote a high-energy sales culture to achieve goals. You will connect with clients on the floor, build a repeat client base, and stay knowledgeable about current apparel, fit and fabric to drive confidence and loyalty.

This role requires flexibility for weekends, evenings and holidays, and is performed in a retail environment where teamwork and stock organization matter for

Qualifications

• Minimum 1-year experience in client services or related role.
• Knowledge of apparel products and customer service standards.
• Ability to work with POS systems and basic office software.
• Comfort working in a fast-paced retail environment.

Responsibilities

• Maintain an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in-store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space

Skills

POS systems

MS Office

Communication skills

Independent decision making

Flexible hours

Job description

TravisMathew, LLC in San Diego, CA, seeks a Client Associate to maintain the in-store sales and service experience and promote a high-energy sales culture to achieve goals. You will connect with clients on the floor, build a repeat client base, and stay knowledgeable about current apparel, fit and fabric to drive confidence and loyalty.

This role requires flexibility for weekends, evenings and holidays, and is performed in a retail environment where teamwork and stock organization matter for