Part-Time Caption Phone Installer & Trainer

Sorenson Communications, LLC; Mississippi; On-site; USD 18,000 - 29,000; Part time

Job summary

Sorenson Communications, LLC is seeking a part-time Installer/Trainer in Jackson, Mississippi to help customers set up CaptionCall phones and learn features. This hands-on, in-home role trains customers and supports local events, with a flexible schedule and potential for growth.

The position is on-site in Jackson, MS and offers an hourly wage of $13.08 to $21.83, with travel below 25%. Prior experience in hearing health or with seniors is a plus.

Qualifications

• High School Diploma or GED required.
• Basic computer knowledge required.
• Experience in hearing health field beneficial.
• Experience working with senior citizens beneficial.

Responsibilities

• Install and troubleshoot CaptionCall phones.
• Train customers on how to use the phone and its features.
• Promote the CaptionCall service.
• Create lead generation activities and referrals.
• Attend and participate in trade shows and other corporate events as assigned.
• Guide other CaptionCall activities and make recommendations for expanding the breadth and reach of the business.
• Recruit and refer potential Installer/Trainer candidates to aid and support local installations and events.
• Complete service calls as assigned.
• Accurately maintain customer records.
• Complete required reports and submit invoices and feedback on customer interactions.
• Retrieve and clean phones of former customers.
• Maintain adequate inventory of equipment and supplies in order to service customers.
• Adapt to new responsibilities as necessary.
• Other duties as assigned.

Skills

Basic computer knowledge

Experience in hearing health

Experience with seniors

Education

High School Diploma or GED

Job description

Sorenson Communications, LLC is seeking a part-time Installer/Trainer in Jackson, Mississippi to help customers set up CaptionCall phones and learn features. This hands-on, in-home role trains customers and supports local events, with a flexible schedule and potential for growth.

The position is on-site in Jackson, MS and offers an hourly wage of $13.08 to $21.83, with travel below 25%. Prior experience in hearing health or with seniors is a plus.