In-Home CaptionPhone Trainer & Installer

Sorenson Communications; Pittsburgh (Allegheny County); On-site; USD 25,000 - 35,000; Part time

Job summary

Sorenson Communications is seeking a caring Installer/Trainer to help customers with hearing loss use CaptionCall phones. In this part-time role, you'll install phones, provide customer training, and promote services while enjoying a flexible schedule.

The ideal candidate will have a high school diploma or GED, experience in customer service, and a passion for helping individuals. Join a company dedicated to enriching lives through communication solutions.

Qualifications

• Minimum years of experience in sales and customer service.
• Experience working in the hearing health field.
• Experience working with senior citizens.

Responsibilities

• Install and troubleshoot CaptionCall phones.
• Train customers on the use of the phone.
• Promote CaptionCall services and generate leads.
• Maintain accurate customer records.

Skills

Excellent customer service

Effective communication in English

Ability to tailor to unique customer needs

Reliability and punctuality

Education

High School Diploma or GED

Tools

Basic computer knowledge

Job description

Sorenson Communications is seeking a caring Installer/Trainer to help customers with hearing loss use CaptionCall phones. In this part-time role, you'll install phones, provide customer training, and promote services while enjoying a flexible schedule.

The ideal candidate will have a high school diploma or GED, experience in customer service, and a passion for helping individuals. Join a company dedicated to enriching lives through communication solutions.