Part-Time Caption Phone Installer & Trainer

CaptionCall, LLC; Detroit (MI); On-site; USD 18,000 - 30,000; Part time

Job summary

Sorenson Communications is seeking a part-time Installer/Trainer in New Orleans, LA. You will install and troubleshoot CaptionCall phones, train customers, and promote the service in home settings.

The role requires flexibility to work evenings/weekends and travel up to 25%. Minimum qualifications include a High School Diploma or GED and basic computer knowledge; experience in hearing health and with senior citizens is a plus.

Qualifications

• High School Diploma or GED.
• Basic computer knowledge and experience.
• Experience in hearing health field and with senior citizens.

Responsibilities

• Install and troubleshoot CaptionCall phones.
• Train customers on how to use the phone and features.
• Promote the CaptionCall service.
• Create lead generation activities and generate referrals.
• Attend trade shows and other corporate events as assigned.
• Recruit and refer Installer/Trainer candidates to aid and support local installations and events.
• Complete service calls and accurately maintain customer records.
• Submit invoices and feedback on customer interactions.
• Maintain inventory of equipment and supplies for service.
• Travel up to 25% as required.

Skills

Basic computer knowledge

Hearing health field experience

Experience with senior citizens

English communication

Driving travel ability

Reliability and punctuality

Education

High School Diploma or GED

Job description

Sorenson Communications is seeking a part-time Installer/Trainer in New Orleans, LA. You will install and troubleshoot CaptionCall phones, train customers, and promote the service in home settings.

The role requires flexibility to work evenings/weekends and travel up to 25%. Minimum qualifications include a High School Diploma or GED and basic computer knowledge; experience in hearing health and with senior citizens is a plus.