Part-Time Home CaptionCall Installer & Trainer

Caption Call; Jackson (MS); On-site; USD 18,000 - 30,000; Part time

Job summary

CaptionCall is seeking a caring Installer/Trainer in Jackson, MS to train customers on the CaptionCall phone and to install and troubleshoot devices in customers' homes. The role offers part-time hours with flexible scheduling and a chance for career growth.

You will train customers on features, promote the CaptionCall service, and support local installations and events. A high school diploma or GED, basic computer skills, and strong communication are required, with travel as needed.

Qualifications

• Minimum: High School Diploma or GED.
• Experience in customer service or healthcare-related fields is preferred.
• Ability to communicate clearly and professionally in English.

Responsibilities

• Install and troubleshoot CaptionCall phones.
• Courteously train customers on how to use the phone and its features.
• Promote the CaptionCall service to customers.
• Create lead generation activities and generate referrals.
• Attend and participate in trade shows and other corporate events as assigned.
• Guide other CaptionCall activities and make recommendations for expanding the business reach.
• Recruit and refer potential Installer/Trainer candidates to aid and support local installations and events.
• Complete service calls as assigned and maintain accurate records.
• Submit invoices and feedback on customer interactions.

Skills

Customer service

English communication

Evenings/weekends

Driver’s license

Travel willingness

Education

High School Diploma or GED

Job description

CaptionCall is seeking a caring Installer/Trainer in Jackson, MS to train customers on the CaptionCall phone and to install and troubleshoot devices in customers' homes. The role offers part-time hours with flexible scheduling and a chance for career growth.

You will train customers on features, promote the CaptionCall service, and support local installations and events. A high school diploma or GED, basic computer skills, and strong communication are required, with travel as needed.