In-Home Phone Installer & Trainer (Part-Time)

Sorenson Communications; Minneapolis (MN); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Mileage Reimbursement

Tablet Provided

Phone Provided

Growth Opportunities

Job summary

Sorenson Communications is seeking a part-time Install/Trainer to bring CaptionCall to customers in their homes in Minneapolis and surrounding areas. You will install CaptionCall phones and train customers on usage, ensuring they can communicate confidently over the telephone.

The role offers a flexible schedule and opportunities for growth while supporting individuals with hearing loss. The position emphasizes independent work, customer service excellence, and travel as needed, with added

Qualifications

• Provide excellent customer service.
• Ability to effectively communicate in English through reading, writing, speaking, and listening.
• Must be able to drive and travel as needed.
• Ability to work independently and adapt to changing environments.

Responsibilities

• Install and troubleshoot CaptionCall phones in customers' homes.
• Courteously train customers on how to use the phone and its features.
• Promote the CaptionCall service.
• Assist with lead generation activities as needed.
• Guide other CaptionCall activities and make recommendations for expanding the reach of the business.

Skills

Customer service

English communication

Driving

Independent

Education

High School Diploma or GED

Job description

Sorenson Communications is seeking a part-time Install/Trainer to bring CaptionCall to customers in their homes in Minneapolis and surrounding areas. You will install CaptionCall phones and train customers on usage, ensuring they can communicate confidently over the telephone.

The role offers a flexible schedule and opportunities for growth while supporting individuals with hearing loss. The position emphasizes independent work, customer service excellence, and travel as needed, with added