Flexible Part-Time CaptionCall Installer & Trainer

Sorenson Communications, LLC; Tennessee; On-site; USD 1,802,000 - 3,007,000; Part time

Job summary

Sorenson Communications, LLC in Paris, TN is seeking a caring, customer-focused part-time Installer/Trainer to help people with hearing loss stay connected. This hands-on role trains customers on CaptionCall phones and supports installations in home environments.

The schedule is flexible, with some evenings/weekends; travel is occasional (less than 25%), and responsibilities include installing, troubleshooting, promoting the service, and maintaining accurate records.

Qualifications

• Ability to communicate clearly in English (reading, writing, speaking, listening).
• Willing to work evenings and weekends as needed.
• Ability to drive and travel via air as needed.
• Able to tailor service to individual customer needs.
• Reliable, organized and punctual in all duties.

Responsibilities

• Install and troubleshoot CaptionCall phones at customer locations.
• Courteously train customers on how to use the phone and its features.
• Promote the CaptionCall service to customers and refer potential leads.
• Create lead generation activities and generate referrals.
• Attend and participate in trade shows and other corporate events as assigned.
• Maintain accurate customer records and submit required reports and invoices.

Skills

Communication skills

Evenings/weekends availability

Driver’s license and travel

Customer tailoring

Reliability and punctuality

Education

High School Diploma or GED

Job description

Sorenson Communications, LLC in Paris, TN is seeking a caring, customer-focused part-time Installer/Trainer to help people with hearing loss stay connected. This hands-on role trains customers on CaptionCall phones and supports installations in home environments.

The schedule is flexible, with some evenings/weekends; travel is occasional (less than 25%), and responsibilities include installing, troubleshooting, promoting the service, and maintaining accurate records.