Part-Time Box Office & Patron Services Lead — Seattle

Scion Staffing, Inc.; Seattle (WA); On-site; USD 28,000 - 40,000; Part time

Benefits offered by this job

Access to arts organization network

Job summary

Scion Nonprofit Staffing is seeking a Box Office Coordinator in Seattle to support a nonprofit arts and literary organization. The role is part-time and 100% onsite, focusing on friendly customer service, ticketing tasks, and CRM data maintenance.

The successful candidate will manage ticket orders, donor interactions, and patron records, ensuring accurate information and smooth operations during a busy programming season.

Qualifications

• Experience in customer service or box office/ticketing.
• Strong data accuracy and database skills.
• Experience with CRM systems such as PatronManager or Salesforce.
• Proficiency with Google Workspace and Microsoft Office, including Excel and Word.
• Ability to multitask and meet deadlines; interest in books and literary programming.

Responsibilities

• Provide welcoming customer service to patrons by phone and email.
• Process ticket orders, exchanges, donations, and CRM data entries.
• Maintain patron records and perform database cleanup.
• Distribute tickets, gift certificates, discounts, and subscriber benefits.
• Assist Box Office Manager with deadlines and communications.
• Prioritize tasks and work accurately during busy periods.

Skills

Customer service

Box office operations

CRM/database

Salesforce/PatronManager

Office suite (Excel/Word)

Mail merge/Mailchimp

Mac experience

Attention to detail

Multitasking

Communication skills

Tools

PatronManager

Salesforce

Job description

Scion Nonprofit Staffing is seeking a Box Office Coordinator in Seattle to support a nonprofit arts and literary organization. The role is part-time and 100% onsite, focusing on friendly customer service, ticketing tasks, and CRM data maintenance.

The successful candidate will manage ticket orders, donor interactions, and patron records, ensuring accurate information and smooth operations during a busy programming season.