Evening & Weekend Box Office Associate for Live Shows

Seattle Theatre Group; Seattle (WA); On-site; USD 31,000 - 37,000; Part time

Benefits offered by this job

Paid sick leave

Job summary

Seattle Theatre Group is seeking an Audience Services Representative 1 to deliver friendly, efficient service at five city venues including The Paramount, Moore, Neptune, and 5th Avenue Theatres, plus Kerry Hall and Remlinger Farms.

You will handle ticket sales, Will Call, and other front-desk duties, with evening and weekend shifts, paid sick leave, and opportunities to assist patrons before performances.

Qualifications

• Prior box office or performing arts venue experience preferred.
• Knowledge of Ticketmaster Archtics or other ticketing applications preferred.
• Consistent and punctual attendance is required.
• Demonstrated customer service experience required.
• Must be available every weekend when shows are scheduled.
• Must be available evenings and holidays as needed.
• Ability to take direction and work independently.
• PC skills and ability to learn new software.
• Basic math and accounting proficiency.
• Spanish language skills a plus.

Responsibilities

• Handle ticket sales and Will Call at the box office window
• Distribute extra items such as laminates and VIP vouchers when needed
• Assist with all customer service needs including troubleshooting ticket issues
• Address general patron questions in person

Skills

Customer service experience

Evening/weekend availability

Spanish language skills

Tools

Ticketmaster Archtics

Other ticketing applications

Job description

Seattle Theatre Group is seeking an Audience Services Representative 1 to deliver friendly, efficient service at five city venues including The Paramount, Moore, Neptune, and 5th Avenue Theatres, plus Kerry Hall and Remlinger Farms.

You will handle ticket sales, Will Call, and other front-desk duties, with evening and weekend shifts, paid sick leave, and opportunities to assist patrons before performances.