Part-Time Bilingual Night Shift Patient Access Specialist

Holy Cross; Germantown (MD); On-site; USD 25,000 - 34,000; Part time

Benefits offered by this job

Comprehensive benefits package

Work/Life balance with flexible shifts

Free onsite parking

Job summary

Holy Cross Health is hiring a Part-time Night Shift Patient Access Representative I in Germantown. The role focuses on obtaining and verifying demographic and financial information for inpatients and outpatients during registration, with an emphasis on accuracy, privacy, and customer service.

Responsibilities include communicating insurance details to relevant staff, completing required notifications, and collecting payments at or before service.

Qualifications

• HS diploma or GED required.
• Fluency in English; Spanish preferred (may be required in some settings).
• Two-year hospital/healthcare experience preferred (registration, billing, cash collections or insurance).
• Proficient with computers, Microsoft Office and email.
• Typing 45 wpm or higher.
• Strong customer service and communication skills.

Responsibilities

• Provide patient access with excellent customer service during the registration process.
• Communicate financial/insurance information to case management and financial counseling staff as appropriate.
• Complete all managed care notification requirements.
• Maintain patient confidentiality per privacy and security policies.
• Enter patient information accurately into the registration system and obtain signatures on forms.
• Obtain applicable patient payments prior to or at the time services are provided.
• May enter laboratory and radiology orders when necessary.

Skills

Bilingual English/Spanish preferred

Typing 45 wpm

Excellent telephone customer service

Interpersonal communication

Willingness to transport patients by/

Education

High School diploma or GED

Tools

Microsoft Office

Job description

Holy Cross Health is hiring a Part-time Night Shift Patient Access Representative I in Germantown. The role focuses on obtaining and verifying demographic and financial information for inpatients and outpatients during registration, with an emphasis on accuracy, privacy, and customer service.

Responsibilities include communicating insurance details to relevant staff, completing required notifications, and collecting payments at or before service.