Patient Access Specialist I (Part-Time)

Trinity Health; Silver Spring (MD); On-site; USD 24,000 - 33,000; Part time

Benefits offered by this job

Free onsite parking

Referral Rewards Program

Comprehensive benefits from day one

Job summary

Trinity Health in Silver Spring is seeking a Part-time Representative I, Patient Access to support patient registration processes. You will verify demographic and financial information for inpatients and outpatients, delivering excellent service to patients, families, and physician offices.

The role requires strong communication, computer proficiency, and the ability to handle payments and insurance notifications, with occasional lab/radiology order entry.

Qualifications

• High School graduate or GED.
• Fluency in English; Spanish preferred.
• Experience in a hospital or health care setting, preferably in registration, billing, cash collections or insurance requirements.
• Proficiency in computers; Microsoft products and email.
• Typing skills of 45 wpm or higher.
• Excellent telephone customer service skills, strong interpersonal communication, problem solving and organizational skills.
• Willingness to transport patients by wheelchair, meet patient age-specific needs.

Responsibilities

• Obtain and verify demographic and financial information for inpatients and outpatients during registration.
• Provide excellent customer service to patients, family members, physician offices, third party payers and co-workers.
• Communicate financial/insurance information to case management and financial counseling staff; complete managed care notification requirements.
• Maintain patient confidentiality and adhere to hospital privacy and security policies.
• May enter laboratory and radiology orders when necessary.
• Assess patient financial status and obtain signatures on required forms and collect payments prior to or at service.

Skills

Bilingual English/Spanish

Typing 45 wpm

Microsoft Office

Excellent customer service

Verbal and written communication

Problem solving

Phone etiquette

Education

High School graduate or GED

Job description

Trinity Health in Silver Spring is seeking a Part-time Representative I, Patient Access to support patient registration processes. You will verify demographic and financial information for inpatients and outpatients, delivering excellent service to patients, families, and physician offices.

The role requires strong communication, computer proficiency, and the ability to handle payments and insurance notifications, with occasional lab/radiology order entry.