Part-Time Bilingual MSR: Teller & Personal Banker

Randolph-Brooks Federal Credit Union; United States; On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

401(k) with matching

Medical, vision and dental benefits

Tuition reimbursement

Life insurance

Paid time off

Parental leave

Job summary

Randolph-Brooks Federal Credit Union is seeking a part-time Branch Member Service Representative at the Ben White branch in Austin, TX. The role blends teller and personal banker duties, delivering friendly, consultative service to members while safeguarding deposits and mitigating fraud risk.

Starting pay is $20.00 per hour with a sign-on bonus and bilingual (English/Spanish) certification adds $2.00 per hour upon completion.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to solve problems, make timely and informed decisions, and apply common sense to carry out detailed written or oral instructions.
• Proficient in utilizing PC, software and other office equipment.
• Able to sit or stand for extended periods and to meet visual/hearing requirements.

Responsibilities

• Provide enthusiastic, professional service to members and prospective members across multiple channels.
• Process transactions in person, via video, drive-thru, or phone.
• Review deposits for fraud and assess impersonation risk to mitigate losses.
• Qualify members and assist with opening, updating, and closing accounts.
• Support branch sales culture and ensure standards are achieved through best practices.
• Assist with Branch Reservist duties for Member Service Center.
• Observe safety and security procedures and report unsafe conditions.

Skills

Customer service

Communication skills

Problem solving

Multi-tasking

Education

High School diploma or GED

Job description

Randolph-Brooks Federal Credit Union is seeking a part-time Branch Member Service Representative at the Ben White branch in Austin, TX. The role blends teller and personal banker duties, delivering friendly, consultative service to members while safeguarding deposits and mitigating fraud risk.

Starting pay is $20.00 per hour with a sign-on bonus and bilingual (English/Spanish) certification adds $2.00 per hour upon completion.