Bilingual Branch Member Service Rep (Spanish/English)

Randolph-Brooks Federal Credit Union; Keller (TX); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Randolph-Brooks Federal Credit Union in Keller, TX is hiring a Branch Member Service Representative to start at $20.00/hour. The role includes handling a variety of member transactions, identifying needs, and promoting RBFCU products.

A sign-on bonus and a bilingual certification incentive may apply, with eligibility requirements noted in the posting. The position requires a high school diploma or GED, with 6 months of related experience and flexible scheduling.

Qualifications

• High School diploma or GED.
• Six months of work experience (financial institution, customer service or sales preferred).
• Excellent communication and interpersonal skills.
• Ability to solve problems and follow policies and procedures.

Responsibilities

• Provide enthusiastic, professional service to members and prospective members.
• Process transactions across in-person, video, drive-thru, and telephonic channels.
• Maintain cash controls and comply with policies and regulatory laws.
• Assist with opening, updating, and closing accounts and refer to appropriate departments.

Skills

Customer service

Cash handling

Bilingual (English/Spanish)

Education

High School Diploma or GED

Job description

Randolph-Brooks Federal Credit Union in Keller, TX is hiring a Branch Member Service Representative to start at $20.00/hour. The role includes handling a variety of member transactions, identifying needs, and promoting RBFCU products.

A sign-on bonus and a bilingual certification incentive may apply, with eligibility requirements noted in the posting. The position requires a high school diploma or GED, with 6 months of related experience and flexible scheduling.