Part-Time Bilingual In-Home Installer/Trainer

Sorenson Communications, LLC; Providence (RI); Vor Ort; USD 22.000 - 33.000; Teilzeit

Zusammenfassung

Sorenson Communications is seeking a part-time Installer/Trainer to train customers in their homes on CaptionCall phones. The role involves hands-on installation, troubleshooting, and promoting CaptionCall services, with travel less than 25% and potential for growth.

Candidates should have basic computer skills, sales experience, and be able to work evenings/weekends as needed. Prior experience in hearing health and with seniors is a plus.

Qualifikationen

• High School Diploma or GED is required.
• Basic computer knowledge and experience are expected.
• Sales experience is preferred.
• Experience in the hearing health field is a plus.
• Experience working with senior citizens is desirable.

Aufgaben

• Install and troubleshoot CaptionCall phones.
• Courteously train customers on phone use and features.
• Promote the CaptionCall service to customers.
• Create lead generation activities and referrals.
• Attend trade shows and corporate events as assigned.
• Assist with expanding business reach and activities.
• Recruit and refer installer/trainer candidates as needed.
• Complete service calls and maintain customer records.
• Submit invoices and feedback on interactions.
• Retrieve and clean phones from former customers.
• Maintain inventory of equipment and supplies.
• Adapt to new responsibilities as necessary.
• Perform other duties as assigned.

Kenntnisse

Customer service

English communication

Interpersonal skills

Time management

Flexibility

Ausbildung

High School Diploma or GED

Tools

Computer basics

Jobbeschreibung

Sorenson Communications is seeking a part-time Installer/Trainer to train customers in their homes on CaptionCall phones. The role involves hands-on installation, troubleshooting, and promoting CaptionCall services, with travel less than 25% and potential for growth.

Candidates should have basic computer skills, sales experience, and be able to work evenings/weekends as needed. Prior experience in hearing health and with seniors is a plus.