Part-Time Banking CSR — Growth & Training

City National Bank; Kentucky; On-site; USD 17,000 - 22,000; Part time

Job summary

City National Bank in Greenup, KY seeks a Customer Service Representative to join our on-site team as a part-time role. You will handle customer inquiries, process transactions, and guide clients through online and mobile banking options.

A strong communicator with problem-solving skills will thrive in this fast-paced environment. We value exceptional service and a collaborative culture, offering competitive compensation and a supportive workplace.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Experience in banking or financial services is a plus.
• Excellent communication skills, both verbal and written.
• Strong problem-solving abilities and attention to detail.
• Proficient with computers and banking software.

Responsibilities

• Provide exceptional customer service by promptly addressing inquiries and resolving issues.
• Serve as the first point of contact for customers in a professional manner.
• Identify customers' needs to recommend banking products and services.
• Process deposits, withdrawals, and transfers accurately.
• Educate customers on self-service options and assist with online/mobile banking.
• Maintain accurate customer records in compliance with regulations.
• Collaborate with internal teams to resolve complex issues promptly.

Skills

Customer service

Communication

Problem solving

Attention to detail

Teamwork

Education

High school diploma or equivalent

College degree preferred

Tools

Banking software

Proficient computer skills

Job description

City National Bank in Greenup, KY seeks a Customer Service Representative to join our on-site team as a part-time role. You will handle customer inquiries, process transactions, and guide clients through online and mobile banking options.

A strong communicator with problem-solving skills will thrive in this fast-paced environment. We value exceptional service and a collaborative culture, offering competitive compensation and a supportive workplace.