Part-Time Ambulatory Access Specialist

BMC Health System; Boston, Northern (MA, KY); Hybrid; USD 28,000 - 34,000; Part time

Job summary

BMCHS is seeking an Ambulatory Services Representative I to coordinate front-end patient access, including registration, insurance verification, scheduling and related administrative duties in a fast-paced ambulatory setting.

The role supports the Ambulatory Float Pool with part-time scheduling and requires strong customer service, confidentiality, and computer skills. Prior clinical exposure is preferred.

Qualifications

• Associates degree or equivalent or HS/GED with two years relevant experience.
• Experience in a clinical setting preferred.
• Excellent English communication and interpersonal skills required.
• Ability to maintain strict confidentiality of health information.
• Basic computer skills and familiarity with MS Office and hospital registration/billing systems.

Responsibilities

• Reception & customer service
• Create/verify Master Patient Index (MPI)
• Registration demographics
• Visit management
• Appointment scheduling (consults, tests, procedures, follow-ups)
• Insurance/coverage verification
• Co-payment collection
• Front-end registration & insurance edits
• Pre-authorization and referral coordination
• Referral work lists
• General administrative duties (forms, phones, filing, appointments, photocopying, faxing, mailings)
• Other related duties as needed.

Skills

Customer service

Communication skills

Confidentiality

Multitasking

MS Office

Education

Associate degree or equivalent

HS/GED + 2 years experience

Tools

MS Word

MS Excel

Registration/Billing systems

Job description

BMCHS is seeking an Ambulatory Services Representative I to coordinate front-end patient access, including registration, insurance verification, scheduling and related administrative duties in a fast-paced ambulatory setting.

The role supports the Ambulatory Float Pool with part-time scheduling and requires strong customer service, confidentiality, and computer skills. Prior clinical exposure is preferred.