Part-Time Alterations Customer Service Specialist

David's Bridal, Inc.; Miamisburg (OH); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Team Bonus

Get Paid Early (Dayforce Wallet)

Dream Maker Discount

Vision Care

401K Program

Discounts for Home and Auto Insurance

Pet Insurance

Job summary

David’s Bridal, Inc. is seeking an Alterations Customer Service Representative to deliver an outstanding in-store experience for alterations clients. You will welcome customers, assist with appointments, and promote alterations services while maintaining store standards and accuracy in transactions.

The role emphasizes friendly, proactive service and collaboration with the Alterations team. This is a part-time opportunity with employee discounts and benefit options.

Qualifications

• High school diploma or equivalent.
• 1-2 years retail experience in an apparel or specialty store environment.
• Prior sewing experience is helpful.
• Prior experience with computerized POS (Point of Sale) system.

Responsibilities

• Welcome customers by phone, virtual chats, and in person with friendly enthusiasm.
• Use systems to manage customer flow and deliver a five-star experience.
• Promote alterations services and personalization options.
• Maintain alterations room and store standards for a flawless shopping experience.
• Assist with appointments, fittings, pickups, and cashier transactions.

Skills

Customer service

Phone skills

Communication

Problem solving

Teamwork

Education

High school diploma or equivalent

Tools

POS system

Computers

Job description

David’s Bridal, Inc. is seeking an Alterations Customer Service Representative to deliver an outstanding in-store experience for alterations clients. You will welcome customers, assist with appointments, and promote alterations services while maintaining store standards and accuracy in transactions.

The role emphasizes friendly, proactive service and collaboration with the Alterations team. This is a part-time opportunity with employee discounts and benefit options.