Part-Time Alterations & Customer Service Pro

David's Bridal, Inc.; Buford (GA); Sur place; USD 17 000 - 28 000; Plein temps

Avantages offerts par ce poste

Team bonus

Dayforce Wallet – Get Paid Early!

Referral incentives

Dream Maker Discount After First Pay

Vision Care

Supplemental insurances - Critical Ill

401K Program

Discounts for Identity TheftProtection

Home and Auto Insurance Discounts

Discounts for Mobile

MetLife Hyatt Legal Plans

Pet Insurance

Résumé du poste

David’s Bridal, Inc. is seeking an Alterations Customer Service Representative to support the alterations department and deliver a superior customer experience in-store.

The CSR assists with appointments, greetings, and pressing garments while ensuring quality and timely pickups. In this role you will promote alterations services, maintain a clean workspace, and collaborate with the Alterations Manager to resolve issues.

Qualifications

• High school diploma or equivalent required.
• 1-2 years retail experience in an apparel or specialty store.
• Prior sewing experience is helpful.
• Prior experience with computerized POS system

Responsabilités

• Greet and assist customers in-person and via phone.
• Schedule and manage alterations appointments.
• Press, steam, and prep garments for pickup.
• Provide five-star customer service and resolve issues.
• Maintain clean, organized alterations area.
• Promote alterations services and personalization options.

Connaissances

Customer service

Phone skills

Problem solving

Communication

Multitasking

Formation

High school diploma or equivalent

Retail experience in apparel store

Sewing experience helpful

POS system experience

Outils

POS system

Computer literacy

Description du poste

David’s Bridal, Inc. is seeking an Alterations Customer Service Representative to support the alterations department and deliver a superior customer experience in-store.

The CSR assists with appointments, greetings, and pressing garments while ensuring quality and timely pickups. In this role you will promote alterations services, maintain a clean workspace, and collaborate with the Alterations Manager to resolve issues.