Part-Time Alterations CSR: Five-Star Service & Early Pay

David's Bridal; Morrow (GA); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Team Bonus

Get Paid Early

401K Program

Vision Care

Supplemental Insurances

MetLife Hyatt Legal Plans

Pet Insurance

Discounts for Home and Auto

Job summary

David’s Bridal is seeking an Alterations Customer Service Representative to provide an A+ experience, greet customers, schedule appointments, and coordinate alterations services on a part-time basis. You will join a team focused on five-star customer service and operate in a fast-paced retail setting.

Core duties include assisting customers, processing transactions, promoting alterations options, and ensuring dress code standards while maintaining an organized store environment.

Qualifications

• Customer-facing role with emphasis on service quality.
• Experience handling customer inquiries and resolving issues.
• Knowledge of alterations services is a plus.

Responsibilities

• Welcome customers in person, on phone, or via chat with enthusiasm.
• Manage customer flow using store systems to deliver five-star service.
• Adhere to service vows and operational checklists to meet needs.

Skills

Customer service

Excellent phone skills

Communication

Conflict resolution

Multitasking

Education

High school diploma

Retail experience in apparel

Computerized POS experience

Tools

POS system

Store systems

Job description

David’s Bridal is seeking an Alterations Customer Service Representative to provide an A+ experience, greet customers, schedule appointments, and coordinate alterations services on a part-time basis. You will join a team focused on five-star customer service and operate in a fast-paced retail setting.

Core duties include assisting customers, processing transactions, promoting alterations options, and ensuring dress code standards while maintaining an organized store environment.