Part-Time Account Support Specialist - Client Billing

CBRE; Troy (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

CBRE is seeking an Account Support Associate to provide exceptional customer service and administrative support to a large Business Unit, Facility, or Account. This role is part of Contract Quality Management and focuses on delivering contractual services in line with client requirements.

You will respond to inquiries, understand contract scope, manage billing and invoices, onboard vendors, and support monthly reports while ensuring health, safety, and compliance standards are met.

Qualifications

• High School Diploma or GED with 3-4 years of job-related experience.
• Understanding of processes, procedures, systems and concepts within own job function.
• Advanced math skills; ability to calculate percentages, discounts and markups.

Responsibilities

• Respond to client inquiries and ensure timely service delivery.
• Understand contract scope and ensure work is carried out accordingly.
• Coordinate and onboard vendors for reactive and planned works.
• Review invoices, code cost centers, and manage billing applications.
• Review and approve maintenance billing invoices and projects per contracts.
• Deliver monthly reporting on Contract and Business Unit Reviews.
• Support Health & Safety reporting and maintain QHSE documentation.
• Analyze data to identify problems and suggest improvements.

Skills

Customer service

Administrative support

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

CBRE is seeking an Account Support Associate to provide exceptional customer service and administrative support to a large Business Unit, Facility, or Account. This role is part of Contract Quality Management and focuses on delivering contractual services in line with client requirements.

You will respond to inquiries, understand contract scope, manage billing and invoices, onboard vendors, and support monthly reports while ensuring health, safety, and compliance standards are met.