Account Support & Billing Specialist

CBRE Group, Inc.; Washington, Northern (District of Columbia, KY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

CBRE Group, Inc. is seeking an Account Support Associate in Washington, DC. You will provide outstanding customer service and administrative support to a large Business Unit, Facility, or Account within Contract Quality Management.

Responsibilities include client inquiries, contract scope understanding, vendor coordination, billing, and monthly reporting. The role emphasizes financial controls, cost-saving opportunities, and compliance with Health & Safety requirements, requiring strong

Qualifications

• High School Diploma or GED with 3-4 years of job-related experience.
• Broad knowledge of processes, procedures, systems within own role.
• Ability to communicate unusual and/or complex content concisely and logically.
• Proficient with Microsoft Office (Word, Excel, Outlook).
• Strong organizational skills and inquisitive mindset.
• Strong math skills: percentages, discounts, markups.
• Authorized to work in the United States without visa sponsorship now or in the future.

Responsibilities

• Respond to client inquiries and ensure timely, quality service.
• Understand contract scope and ensure work is carried out accordingly.
• Be a financial and operational systems champion; pursue cost-saving opportunities.
• Coordinate and onboard vendors and manage sub-contractor paperwork.
• Review invoices, code costs, and process quotations and purchase orders.
• Review and approve maintenance invoices and projects per agreements.
• Respond to inquiries on financial reports and assist with monthly contract and unit reviews.
• Assist in Health & Safety compliance and maintain QHSE documentation.
• Gather and analyze data to identify problems and propose improvements.
• Impact team and related groups; suggest process improvements.

Skills

Customer service

Administrative ability

Complex content communication

Organizational skills

Math skills

Authorized to work in US

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE Group, Inc. is seeking an Account Support Associate in Washington, DC. You will provide outstanding customer service and administrative support to a large Business Unit, Facility, or Account within Contract Quality Management.

Responsibilities include client inquiries, contract scope understanding, vendor coordination, billing, and monthly reporting. The role emphasizes financial controls, cost-saving opportunities, and compliance with Health & Safety requirements, requiring strong