Part 135 Ops Coordinator & Flight Follower

inMy Jet; Bedford (MA); Hybrid; USD 60,000 - 70,000; Full time

Benefits offered by this job

Health/dental/vision

Flexible PTO

401(k) with employer match

STD/LTD and Life Insurance

Job summary

Waltzing Matilda Aviation is seeking an Operations Coordinator/Flight Follower to join our Bedford, MA team. You will plan trips from quote to completion, crew within Part 135/91 rules, and coordinate logistics to ensure a smooth experience for clients, owners, and crews.

The ideal candidate has 2+ years in charter or corporate flight operations, familiarity with JetInsight or similar scheduling software, and the ability to stay calm under pressure.

Qualifications

• 2+ years in Part 135/91 charter or corporate flight operations.
• Working knowledge of Part 135 duty/rest rules.
• Experience with flight scheduling software (JetInsight, FOS, Leon, Avianis, Levelflight, or similar).
• Calm, clear communication under pressure.
• Strong attention to detail and follow-through.
• Customer-service instincts for high-expectation clients.

Responsibilities

• Build and manage trips in JetInsight flight planning software: aircraft and crew assignments, trip sheets, and itinerary changes.
• Crew-schedule within Part 135 flight, duty, and rest limits, and track crew currency and availability.
• Coordinate FBOs, fuel, catering, ground transportation, hotels, and crew logistics.
• Support flight following and dispatch functions under WMA's operational control procedures, including weather, NOTAMs, slots, PPRs, and airport restrictions.
• Arrange international trip support, permits, customs, and handling with our vendors.
• Act as a point of contact for charter clients and aircraft owners before and during trips.
• Coordinate with Maintenance on aircraft availability and scheduled downtime.
• Keep accurate trip records and support post-trip billing and reconciliation.
• Help with compliance programs as assigned, such as security program recordkeeping, drug and alcohol program records, and crew onboarding paperwork.

Skills

Flight operations

Part 135 duty/rest rules

Flight scheduling software

Communication under pressure

Attention to detail

Customer service

Education

FAA Aircraft Dispatcher certificate

Job description

Waltzing Matilda Aviation is seeking an Operations Coordinator/Flight Follower to join our Bedford, MA team. You will plan trips from quote to completion, crew within Part 135/91 rules, and coordinate logistics to ensure a smooth experience for clients, owners, and crews.

The ideal candidate has 2+ years in charter or corporate flight operations, familiarity with JetInsight or similar scheduling software, and the ability to stay calm under pressure.