Part 135 Operations Coordinator/Flight Follower - Bedford

Waltzing Matilda Aviation, LLC; Tennessee; Hybrid; USD 60,000 - 70,000; Full time

Benefits offered by this job

Health/dental/vision

Flexible PTO

401(k) with employer match

STD/LTD and Life Insurance

Job summary

Waltzing Matilda Aviation is seeking an Operations Coordinator to manage day-to-day Bedford-based operations and coordinate international and domestic trips. You will report to the Director of Operations and work with the Chief Pilot, Maintenance, and Sales teams to ensure smooth client experiences.

The role requires familiarity with Part 91/135 regulations, 2+ years in charter ops, and proficiency with JetInsight or similar scheduling software.

Qualifications

• 2+ years in Part 135/91 charter or corporate flight ops.
• Working knowledge of Part 135 duty/rest rules.
• Experience with flight scheduling software.
• Calm, clear communication under pressure.
• Strong attention to detail and follow-through.
• Customer-service mindset for high-expectation clients.
• Ability to cover a shared on-call rotation.

Responsibilities

• Build and manage trips in JetInsight; assign aircraft and crew.
• Schedule crew within 135 flight, duty, rest limits; track currency.
• Coordinate FBOs, fuel, catering, transport, hotels, crew logistics.
• Support flight following and dispatch under ops control procedures.
• Arrange international trip support, permits, customs, handling.
• Act as a point of contact for clients and aircraft owners.
• Coordinate with Maintenance on availability and downtime.
• Maintain trip records and assist post-trip billing.
• Support compliance programs and on-call coverage.

Skills

Charter ops

Flight scheduling

Part 135/91 rules

Crew coordination

On-call readiness

Tools

JetInsight

FOS

Leon

Avianis

Levelflight

Job description

Operations Coordinator --- Waltzing Matilda Aviation (Bedford, MA / KBED)

Full-time · Hybrid · Reports to: Director of Operations, Bedford

About us

Waltzing Matilda Aviation is a Part 135 on-demand charter operator based at Hanscom Field in Bedford, MA. We fly a growing fleet of light, super-midsize and heavy business jets for charter clients and aircraft owners, and we're adding a second base at Dallas Love Field. We're a small team that cares about safety, sweats the details, and treats every trip like it matters, because to our owners and passengers it does.

The role

The Operations Coordinator is part of the team that runs our Bedford fleet day to day. You'll plan trips from quote to completion, crew them legally, coordinate logistics, and make sure our clients, owners, and crews have a smooth experience. You'll report to the Part 119 Director of Operations and work closely with our Chief Pilot, Maintenance, and Sales teams. The ideal candidate is familiar with 14 CFR Part 91 and 135 regulations with emphasis on Operational Control.

What you'll do

• Build and manage trips in JetInsight flight planning software: aircraft and crew assignments, trip sheets, and itinerary changes
• Crew-schedule within Part 135 flight, duty, and rest limits, and track crew currency and availability
• Coordinate FBOs, fuel, catering, ground transportation, hotels, and crew logistics
• Support flight following and dispatch functions under WMA's operational control procedures, including weather, NOTAMs, slots, PPRs, and airport restrictions
• Arrange international trip support, permits, customs, and handling with our vendors
• Act as a point of contact for charter clients and aircraft owners before and during trips
• Coordinate with Maintenance on aircraft availability and scheduled downtime
• Keep accurate trip records and support post-trip billing and reconciliation
• Help with compliance programs as assigned, such as security program recordkeeping, drug and alcohol program records, and crew onboarding paperwork
• Share after-hours and weekend on-call coverage on a rotating basis

What we're looking for

• 2+ years in Part 135/91 charter or corporate flight operations: scheduling, dispatch, or ops coordination
• Working knowledge of Part 135 duty/rest rules and general charter operations
• Experience with flight scheduling software (JetInsight, FOS, Leon, Avianis, Levelflight, or similar)
• Calm, clear communication under pressure. Plans change, and you keep everyone informed.
• Strong attention to detail and follow-through
• Customer-service instincts for high-expectation clients
• Ability to cover a shared on-call rotation in a 24/7/365 operation

Nice to have

• FAA Aircraft Dispatcher certificate
• International trip-planning experience
• Familiarity with TSA security programs, DOT drug and alcohol programs, or BambooHR
• Cabin attendant, line service, or FBO background

Compensation and benefits

• $60,000--$70,000 annually, depending on experience
• Health/dental/vision
• Flexible PTO
• 401(k) with employer match
• STD/LTD and Life Insurance

Waltzing Matilda Aviation is an equal opportunity employer. Final candidates must complete a background check and DOT pre-employment drug testing, if the role is designated safety-sensitive.