Aviation Flight Operations Coordinator

Lyon Aviation Inc; Pittsfield (MA); On-site; USD 45,000 - 70,000; Full time

Job summary

Lyon Aviation Inc. is seeking a Flight Coordinator in Massachusetts. You will coordinate aircraft and flight crew schedules, communicate with clients and pilots, and arrange trip logistics to ensure safe, legal, and efficient operations.

This fast-paced role requires exceptional organization, attention to detail, sound judgment, and outstanding customer service. We value a professional demeanor and the ability to adapt to changing schedules while delivering high-quality service.

Qualifications

• Exceptional organizational skills and attention to detail.
• Outstanding customer service skills and a professional demeanor.
• Strong written and verbal communication skills.
• Confidence, good judgment, and the ability to solve problems.
• Ability to manage multiple priorities and remain composed under pressure.
• Strong computer skills and ability to learn new systems.
• Ability to work independently while contributing to a team.
• Dependability, flexibility, and initiative.
• Availability to work varied schedules including mornings, afternoons, evenings, weekends, and overnight on-call coverage.

Responsibilities

• Coordinate aircraft and flight crew schedules.
• Communicate with clients, pilots, aircraft owners, vendors, and internal team members.
• Arrange trip logistics, including airport services, landing permissions, customs and overflight requirements, catering, ground transportation, and crew/passenger services.
• Review trip requirements to ensure regulatory compliance and operational legality, including crew requirements, passenger vetting, and flight documentation.
• Monitor crew flight, duty, and rest requirements.
• Track flights and communicate schedule changes and updates.
• Anticipate issues, adapt to changing schedules, and help resolve challenges as they arise.
• Provide exceptional service while maintaining professionalism and attention to detail.

Job description

Lyon Aviation Inc. is seeking a Flight Coordinator in Massachusetts. You will coordinate aircraft and flight crew schedules, communicate with clients and pilots, and arrange trip logistics to ensure safe, legal, and efficient operations.

This fast-paced role requires exceptional organization, attention to detail, sound judgment, and outstanding customer service. We value a professional demeanor and the ability to adapt to changing schedules while delivering high-quality service.