Part 135 Operations Coordinator/Flight Follower - Bedford

inMy Jet; Bedford (MA); Hybrid; USD 60,000 - 70,000; Full time

Benefits offered by this job

Health/dental/vision

Flexible PTO

401(k) with employer match

STD/LTD and Life Insurance

Job summary

Waltzing Matilda Aviation is seeking an Operations Coordinator/Flight Follower to join our Bedford, MA team. You will plan trips from quote to completion, crew within Part 135/91 rules, and coordinate logistics to ensure a smooth experience for clients, owners, and crews.

The ideal candidate has 2+ years in charter or corporate flight operations, familiarity with JetInsight or similar scheduling software, and the ability to stay calm under pressure.

Qualifications

• 2+ years in Part 135/91 charter or corporate flight operations.
• Working knowledge of Part 135 duty/rest rules.
• Experience with flight scheduling software (JetInsight, FOS, Leon, Avianis, Levelflight, or similar).
• Calm, clear communication under pressure.
• Strong attention to detail and follow-through.
• Customer-service instincts for high-expectation clients.

Responsibilities

• Build and manage trips in JetInsight flight planning software: aircraft and crew assignments, trip sheets, and itinerary changes.
• Crew-schedule within Part 135 flight, duty, and rest limits, and track crew currency and availability.
• Coordinate FBOs, fuel, catering, ground transportation, hotels, and crew logistics.
• Support flight following and dispatch functions under WMA's operational control procedures, including weather, NOTAMs, slots, PPRs, and airport restrictions.
• Arrange international trip support, permits, customs, and handling with our vendors.
• Act as a point of contact for charter clients and aircraft owners before and during trips.
• Coordinate with Maintenance on aircraft availability and scheduled downtime.
• Keep accurate trip records and support post-trip billing and reconciliation.
• Help with compliance programs as assigned, such as security program recordkeeping, drug and alcohol program records, and crew onboarding paperwork.

Skills

Flight operations

Part 135 duty/rest rules

Flight scheduling software

Communication under pressure

Attention to detail

Customer service

Education

FAA Aircraft Dispatcher certificate

Job description

# Part 135 Operations Coordinator/Flight Follower - BedfordWM AviationBedford, Massachusetts15 days agoJob descriptionOperations Coordinator — Waltzing Matilda Aviation (Bedford, MA / KBED)Full-time · Hybrid · Reports to: Director of Operations, BedfordAbout usWaltzing Matilda Aviation is a Part 135 on-demand charter operator based at Hanscom Field in Bedford, MA. We fly a growing fleet of light, super-midsize and heavy business jets for charter clients and aircraft owners, and we're adding a second base at Dallas Love Field. We're a small team that cares about safety, sweats the details, and treats every trip like it matters, because to our owners and passengers it does.The roleThe Operations Coordinator is part of the team that runs our Bedford fleet day to day. You'll plan trips from quote to completion, crew them legally, coordinate logistics, and make sure our clients, owners, and crews have a smooth experience. You'll report to the Part 119 Director of Operations and work closely with our Chief Pilot, Maintenance, and Sales teams. The ideal candidate is familiar with 14 CFR Part 91 and 135 regulations with emphasis on Operational Control.What you'll do• Build and manage trips in JetInsight flight planning software: aircraft and crew assignments, trip sheets, and itinerary changes• Crew-schedule within Part 135 flight, duty, and rest limits, and track crew currency and availability• Coordinate FBOs, fuel, catering, ground transportation, hotels, and crew logistics• Support flight following and dispatch functions under WMA's operational control procedures, including weather, NOTAMs, slots, PPRs, and airport restrictions• Arrange international trip support, permits, customs, and handling with our vendors• Act as a point of contact for charter clients and aircraft owners before and during trips• Coordinate with Maintenance on aircraft availability and scheduled downtime• Keep accurate trip records and support post-trip billing and reconciliation• Help with compliance programs as assigned, such as security program recordkeeping, drug and alcohol program records, and crew onboarding paperwork• Share after-hours and weekend on-call coverage on a rotating basisWhat we're looking for• 2+ years in Part 135/91 charter or corporate flight operations: scheduling, dispatch, or ops coordination• Working knowledge of Part 135 duty/rest rules and general charter operations• Experience with flight scheduling software (JetInsight, FOS, Leon, Avianis, Levelflight, or similar)• Calm, clear communication under pressure. Plans change, and you keep everyone informed.• Strong attention to detail and follow-through• Customer-service instincts for high-expectation clients• Ability to cover a shared on-call rotation in a 24/7/365 operationNice to have• FAA Aircraft Dispatcher certificate• International trip-planning experience• Familiarity with TSA security programs, DOT drug and alcohol programs, or BambooHR• Cabin attendant, line service, or FBO backgroundCompensation and benefits$60,000–$70,000 annually, depending on experience · Health/dental/vision · Flexible PTO · 401(k) with employer match · STD/LTD and Life InsuranceTo applySubmit your résumé and a short note on your ops experience to wmaviation.com/careers.Waltzing Matilda Aviation is an equal opportunity employer. Final candidates must complete a background check and DOT pre-employment drug testing, if the role is designated safety-sensitive.