Flight Support Coordinator

National Business Aviation Association; Las Vegas (NV); On-site; USD 60,000 - 90,000; Full time

Job summary

National Business Aviation Association in Las Vegas, NV is seeking a Flight Support Coordinator to ensure safe, compliant flights and exceptional client service. You will manage end-to-end trip planning, coordinate with FBOs, and arrange ground transport, catering, and hotel accommodations for crews and passengers.

Ideal candidates have FAA Dispatcher Certificate or 2-3 years of relevant aviation operations experience, strong multitasking, and a collaborative mindset.

Qualifications

• FAA Dispatcher Certificate preferred; in lieu, 2-3 years aviation ops experience.
• Minimum 3 years in a customer-facing role with professionalism.
• Strong organizational skills and ability to handle multiple priorities.
• Adaptable mindset and ability to work independently or in a team.
• Willingness to work varied shifts including nights and weekends.

Responsibilities

• Ensure safety and regulatory compliance of all flights per regulations.
• Respond promptly to inquiries via phone, email, text, and web.
• Manage end-to-end trip planning: arrivals, catering, hotels, ground transport.
• Coordinate with FBOs for fuel, parking, de-icing, and services.
• Provide active flight following and share updates with clients and teams.
• Track live flights and maintain transparent communication across departments.
• Assign legal and qualified aircraft and crew to trips.
• Handle international slots, permits, customs, fuel, and ground handling.

Skills

Customer service

Time management

Multitasking

Communication

Regulatory compliance

Education

Associate degree or higher preferred

Tools

FAA Aircraft Dispatcher Certificate

FAA Pilot Certificate

Job description

About the Role:

The Flight Support Coordinator is an all-encompassing role that is critical to the safe, smooth, and compliant execution of every flight. This position requires a strong background in Part 135 and 91 operations, excels in high-pressure environments, and is committed to delivering exceptional customer service.

Key Responsibilities:

• Ensure the safety and regulatory compliance of all flights in accordance with company policies and aviation regulations.


• Respond promptly to all internal and external inquiries via phone, email, text, and web platforms.


• Manage end-to-end trip planning, including but not limited to:
  
  
  
  • Arrival/departure clearances
  
  
  • Passenger catering
  
  
  • Crew/passenger hotel accommodations
  
  
  • Commercial airline bookings for crew
  
  
  • Ground transportation and in-flight amenities
  
  
  
  


• Coordinate with FBOs to set up services such as fuel, parking, and de-icing.


• Provide active flight following support, communicating regularly with crew, clients, handlers, and relevant authorities.


• Track and monitor live flights; share timely updates with clients and other relevant teams.


• Collaborate with internal departments to ensure smooth trip execution and maintain transparent communication.


• Assign legal and qualified aircraft and crew to trips.


• Coordinate all international handling, including slots, PPRs, permits, customs, fuel, parking, and ground transport.


• Verify documentation and compliance for domestic and international flights in alignment with regulatory and safety standards.

Minimum Qualifications:

• Must pass FAA drug and alcohol testing and background screening.


• FAA Aircraft Dispatcher Certificate under Part 121 (strongly preferred); in lieu of certificate, a minimum of 2-3 years of relevant aviation operations experience is required.


• Minimum of 3 years in a customer-facing role with proven professionalism and service excellent


• Strong multitasking skills with the ability to work under pressure in a fast-paced, ever-changing environment.


• Demonstrated organizational skills and the ability to manage multiple priorities effectively.


• Adaptive mindset with a willingness to learn and take on additional responsibilities as needed.


• Comfortable working independently as well as collaboratively within a team.


• Flexibility to work varied shifts, including nights, weekends, holidays, and overtime as needed.

Preferred Qualifications:

• Experience in Part 135 and Part 91 flights operations.


• FAA Aircraft Dispatcher Certificate (Part 121).


• FAA Pilot Certificate (Private, Commercial, or ATP).

Education:

• Associate degree or higher preferred.