Parking Operations Lead

SP Plus Corporation; Miami (FL); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Flexible spending accounts

Disability insurance

Life insurance

401k

Paid time off

Job summary

SP Plus Corporation is hiring for a location-based role in Miami, FL to support daily parking operations and customer service. You will assist in day-to-day management, help with maintenance tasks, and ensure operations adhere to contractual guidelines.

The position requires a minimal high school diploma and related experience, with a valid driver's license. Benefits include medical, dental, vision, 401k, and PTO, with a focus on safety and customer care.

Qualifications

• Minimal high school diploma or equivalent and a minimal month related experience or training; or equivalent combination of education and experience.
• Oral Communication - Speaks clearly; Listens and gets clarification; Responds well to questions.
• Written Communication - Writes clearly and informatively; Able to read and interpret written information.
• Customer Service - Maintains positive attitude. Responds to requests for service and assistance.
• Adaptability - Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events.
• Judgment - Exhibits sound and accurate judgment.
• License Requirement - The employee will be required to have and maintain a valid state-issued driver's license with a current address and acceptable driving record.
• Physical Demands - These physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions.

Responsibilities

• Assist in the day-to-day management of a location ensuring that parking operations are handled within contractual guidelines of the specific location, adhering to company policies and procedures, fostering good client relations and promoting a professional image and approach to the business.
• Participate in programs to improve client and customer satisfaction.
• Assist in the management of day-to-day activities of the assigned locations.
• Assist with management duties as assigned.
• Courteously assist customers.
• Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager.
• Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager.
• Assist with cleanup of debris, water, oil spills and etc.
• Substitute for any position, if necessary.
• Have a thorough knowledge of all areas of the garage, thorough knowledge of the major streets, landmarks and freeways in the area of the garage.
• Complete other duties as needed.

Skills

Oral communication

Written communication

Customer service

Adaptability

Judgment

Driver's license

Education

High school diploma or equivalent

Job description

SP Plus Corporation is hiring for a location-based role in Miami, FL to support daily parking operations and customer service. You will assist in day-to-day management, help with maintenance tasks, and ensure operations adhere to contractual guidelines.

The position requires a minimal high school diploma and related experience, with a valid driver's license. Benefits include medical, dental, vision, 401k, and PTO, with a focus on safety and customer care.