Airport Parking Operations Lead

SP+; Miami (FL); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) plan

Paid time off

Life insurance

Job summary

SP+, located at MIAMI INTL AIRPORT - GARAGE, seeks a Full-Time Parking Operations Associate to help manage daily parking activities with a strong emphasis on customer service and safety. The role requires a high school diploma or equivalent and a valid driver’s license, plus the ability to adapt to a dynamic parking environment.

You will work to ensure contractual compliance, assist with equipment maintenance, and support the Facility Manager in delivering a professional experience for clients

Qualifications

• Minimal high school diploma or equivalent and a minimal month related experience or training; or equivalent combination of education and experience.
• Speaks clearly; Listens and gets clarification; Responds well to questions.
• Writes clearly and informatively; Able to read and interpret written information.
• Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events.
• Exhibits sound and accurate judgment.
• Employee must have and maintain a valid state-issued driver’s license with current address and acceptable driving record.

Responsibilities

• Assist in the day-to-day management of a location ensuring that parking operations are handled within contractual guidelines of the specific location, adhering to company policies and procedures, fostering good client relations and promoting a professional image and approach to the business.
• Participate in programs to improve client and customer satisfaction.
• Assist in the management of day-to-day activities of the assigned locations.
• Assist with management duties as assigned.
• Courteously assist customers.
• Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager.
• Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager.
• Assist with cleanup of debris, water, oil spills and etc.
• Substitute for any position, if necessary.
• Have a thorough knowledge of all areas of the garage, thorough knowledge of the major streets, landmarks and freeways in the area of the garage.
• Complete other duties as needed.

Skills

Customer service

Oral communication

Written communication

Adaptability

Judgment

Driver's license

Education

High school diploma or equivalent

Job description

SP+, located at MIAMI INTL AIRPORT - GARAGE, seeks a Full-Time Parking Operations Associate to help manage daily parking activities with a strong emphasis on customer service and safety. The role requires a high school diploma or equivalent and a valid driver’s license, plus the ability to adapt to a dynamic parking environment.

You will work to ensure contractual compliance, assist with equipment maintenance, and support the Facility Manager in delivering a professional experience for clients