Parking Operations Lead

SP Plus Corporation; Portland (ME); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Paid time off

Job summary

SP+ is seeking a location assistant to help manage daily parking operations, ensuring adherence to contracts and policies. This role focuses on customer service, safety, and maintaining equipment within a busy garage environment.

Responsibilities include assisting with day-to-day activities, supporting supervisory tasks, and maintaining knowledge of local routes and key landmarks. A valid driver’s license is required.

Qualifications

• Minimal high school diploma or equivalent.
• 1 month related experience or training; or equivalent combination of education and experience.
• Ability to communicate clearly and professionally; strong writing and reading skills.
• Customer-focused approach and positive attitude.

Responsibilities

• Assist in day-to-day management of a location to ensure parking operations follow contractual guidelines, policies, and procedures.
• Participate in programs to improve client and customer satisfaction.
• Assist with management duties at assigned locations.
• Courteously assist customers.
• Assist in maintenance and repair of parking equipment and general maintenance tasks as directed by the Facility Manager.
• Report accidents, policy violations, safety hazards, or unusual occurrences to the Facility Manager.
• Assist with cleanup of debris, water, oil spills, etc.
• Substitute for other positions if necessary.
• Have thorough knowledge of all garage areas and major streets/landmarks in the area.
• Complete other duties as needed.

Skills

Oral Communication

Written Communication

Customer Service

Adaptability

Judgment

Driver's License

Education

High School Diploma or equivalent

Job description

SP+ is seeking a location assistant to help manage daily parking operations, ensuring adherence to contracts and policies. This role focuses on customer service, safety, and maintaining equipment within a busy garage environment.

Responsibilities include assisting with day-to-day activities, supporting supervisory tasks, and maintaining knowledge of local routes and key landmarks. A valid driver’s license is required.