Parking Operations Lead

SP Plus Corporation; Cleveland (OH); Presencial; USD 1.791.000 - 2.480.000; Jornada completa

Descripción de la vacante

SP+ is a Metropolis company using computer vision to enable checkout-free parking. We are the largest parking network in America with 23,000+ employees across 4,000+ locations. This role supports day-to-day operations at a Cleveland location, focusing on customer service, safety, and facility upkeep.

Ideal candidates have a high school diploma or equivalent and strong communication and adaptability skills. A valid driver’s license is required.

Formación

• Minimal high school diploma or equivalent with related experience.
• Oral communication: speaks clearly and listens for clarification.
• Written communication: reads and writes clearly.
• Customer service: maintains a positive attitude and responds to service requests.
• Adaptability: can handle changes and unexpected events.
• Judgment: demonstrates sound and accurate judgment.
• License: must have a valid state-issued driver’s license with current address and acceptable driving record.
• Physical demands: ability to sit, stand, walk, lift up to 25 pounds.

Responsabilidades

• Assist in day-to-day management of a location ensuring parking operations stay within contractual guidelines.
• Participate in programs to improve client and customer satisfaction.
• Assist in management of day-to-day activities of the assigned locations.
• Courteously assist customers.
• Assist in maintenance and repair of parking equipment and general maintenance tasks as directed by the Facility Manager.
• Report accidents, safety hazards or policy violations to the Facility Manager.
• Assist with debris cleanup and other duties as needed.
• Have thorough knowledge of all areas of the garage and major local streets.

Conocimientos

Oral Communication

Written Communication

Customer Service

Adaptability

Judgment

Educación

High school diploma or equivalent

Descripción del empleo

SP+ is a Metropolis company using computer vision to enable checkout-free parking. We are the largest parking network in America with 23,000+ employees across 4,000+ locations. This role supports day-to-day operations at a Cleveland location, focusing on customer service, safety, and facility upkeep.

Ideal candidates have a high school diploma or equivalent and strong communication and adaptability skills. A valid driver’s license is required.