Parking Experience Specialist

SP+; Erlanger (KY); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision plan

401k

Paid time off

Job summary

SP+, a Metropolis company, looks for friendly staff to deliver top‑notch customer service at our parking facilities. You will assist customers, process payments on automated systems, and help ensure smooth traffic flow and safety in the garage.

Qualifications include a high school diploma, tech aptitude with access control hardware, and willingness to work 2nd/3rd shifts or weekends. A valid driver’s license is required, and a professional, punctual demeanor is expected.

Qualifications

• High School Diploma or equivalent.
• Experience with automated parking access control hardware or strong tech aptitude.
• Ability to work special hours including 2nd/3rd shifts and weekends.
• Valid state-issued driver’s license with a good driving record.
• Ability to use a clock, calculator or credit card machine to handle transactions.

Responsibilities

• Ensure high-quality customer service and assist maintenance with clean common areas.
• Assist customers in making payments to fully automated revenue control equipment.
• Help customers with parking services and manage flow of traffic in the facility.
• Lead programs to improve client and customer satisfaction.
• Manage day-to-day activities of the assigned location.
• Monitor parkers in pay-in lanes and resolve customer complaints.

Skills

Customer service

Cash handling

Communication skills

Professional appearance

Flexible schedule

Education

High School Diploma

Tools

Access control hardware

Job description

SP+, a Metropolis company, looks for friendly staff to deliver top‑notch customer service at our parking facilities. You will assist customers, process payments on automated systems, and help ensure smooth traffic flow and safety in the garage.

Qualifications include a high school diploma, tech aptitude with access control hardware, and willingness to work 2nd/3rd shifts or weekends. A valid driver’s license is required, and a professional, punctual demeanor is expected.