Parking Experience & Payments Specialist

SP Plus Corporation; Omaha (NE); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k

Paid time off

Job summary

SP+ is hiring a Customer Service Representative at our Omaha, NE location. The role ensures a seamless parking experience, assists customers with payments on automated systems, and supports daily operations with a strong emphasis on friendly, professional service.

Candidates should have a high school diploma or equivalent, and be comfortable working various shifts including weekends. Driving may be required for company business with a valid license.

Qualifications

• High School Diploma or equivalent.
• Experience with automated parking access control hardware and software.
• Availability for second/third shift and weekends depending on location.
• Valid state driver’s license if driving company vehicle.
• Ability to read, write and interpret the English language.
• Proficiency with clocks/time, calculators, or credit card machines for transactions.

Responsibilities

• Ensure customers have a seamless parking experience and facilitate traffic flow.
• Assist customers in paying at fully automated revenue control equipment.
• Deliver an exceptional client and customer experience.
• Manage day-to-day activities of the location.
• Maintain cleanliness and professional appearance of the facility.
• Handle customer complaints and resolve issues.

Skills

Customer service

Communication

Flexibility

Attention to detail

Education

High School Diploma or equivalent

Tools

Automated parking access control hardware

Credit card machine

Job description

SP+ is hiring a Customer Service Representative at our Omaha, NE location. The role ensures a seamless parking experience, assists customers with payments on automated systems, and supports daily operations with a strong emphasis on friendly, professional service.

Candidates should have a high school diploma or equivalent, and be comfortable working various shifts including weekends. Driving may be required for company business with a valid license.