Parking Concierge & Payments Specialist

Metropolis Technologies; Omaha (NE); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Benefits package

Job summary

Metropolis Technologies, via SP+, seeks a Customer Service Representative in Omaha. You will facilitate smooth parking operations, assist customers with payments, and maintain facility cleanliness while delivering an exceptional customer experience.

The role requires high school education, basic tech aptitude, and flexibility for various shifts, including weekends. Uniformed, punctual staff with professional conduct are expected.

Qualifications

• Education: High School Diploma or equivalent.
• Experience with automated parking access control hardware and software or high aptitude for technology.
• Availability for 2nd/3rd shifts and weekends as needed.
• Valid state-issued driver’s license with current address.

Responsibilities

• Ensure customers have a seamless parking experience and smooth traffic flow.
• Assist customers in making payments via automated revenue control equipment.
• Maintain cleanliness of the facility and surrounding areas.
• Resolve customer complaints promptly with supervisor support as needed.
• Present a professional appearance in uniform and punctual for shifts.

Skills

Customer service

Cash handling

English language

Communication

Education

High School Diploma or equivalent

Tools

Automated parking access control hardware

Credit card/payment systems

Job description

Metropolis Technologies, via SP+, seeks a Customer Service Representative in Omaha. You will facilitate smooth parking operations, assist customers with payments, and maintain facility cleanliness while delivering an exceptional customer experience.

The role requires high school education, basic tech aptitude, and flexibility for various shifts, including weekends. Uniformed, punctual staff with professional conduct are expected.