Parking Experience Specialist

Metropolis Technologies; Houston (TX); On-site; USD 23,000 - 32,000; Full time

Job summary

SP+ in Houston is seeking a Customer Service Representative to ensure a seamless parking experience and assist the maintenance team in keeping entrances clean.

You will handle payments, guide customers, resolve complaints, and support daily location operations, with a professional demeanor and flexible scheduling.

Requires a high school diploma and comfort with payment hardware; training provided.

Qualifications

• Proven customer service aptitude and ability to handle transactions accurately.
• Ability to read and interpret basic instructions and follow procedures.
• Willingness to work flexible shifts and assist in a fast-paced environment.

Responsibilities

• Ensure customers have a seamless parking experience and facilitate traffic flow.
• Assist customers with payments on fully automated revenue equipment.
• Deliver exceptional customer service and resolve complaints independently or with supervisor support.
• Maintain cleanliness and assist in day-to-day operations at the location.
• Present a professional appearance and arrive on time for scheduled shifts.

Skills

Customer service

Cash handling

Communication skills

Problem solving

Education

High School Diploma

Tools

Parking access hardware/software

Job description

SP+ in Houston is seeking a Customer Service Representative to ensure a seamless parking experience and assist the maintenance team in keeping entrances clean.

You will handle payments, guide customers, resolve complaints, and support daily location operations, with a professional demeanor and flexible scheduling.

Requires a high school diploma and comfort with payment hardware; training provided.