Parking Experience Lead

Towne Park, LLC.

Warwick (RI)

Sur place

USD 28 000 - 32 000

Plein temps

14 jours+

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Avantages offerts par ce poste

Medical, dental, and vision insurance
Company-paid life and AD&D insurance
401k retirement plan

Résumé du poste

Towne Park, LLC. is seeking a Guest Experience Captain to orchestrate service for hotel guests and work with the Account Manager to meet site standards. You will contribute to a hospitality-focused environment, ensuring smooth operations and exceptional guest experiences.

The role requires a high school diploma or GED, a valid driver’s license, and at least six months of related experience. You’ll be part of a team delivering consistent, quality service in a dynamic setting.

Qualifications

  • High school diploma or GED required.
  • Valid driver’s license with clean driving record.
  • Six months of related experience or training.

Responsabilités

  • Maintain a pleasant, friendly and professional demeanor with guests and coworkers.
  • Greet guests within 30 seconds of arrival.
  • Open doors, explain parking procedures, and park/retrieve vehicles safely.
  • Assist guests with bell services, luggage storage and room presentations.
  • Lead by example to deliver high levels of guest service and coordinate with the Account Manager.
  • Secure keys, complete ticket information, and manage the valet system.

Connaissances

English literacy
Customer service
Communication
Teamwork

Formation

High school diploma or GED

Description du poste

Towne Park, LLC. is seeking a Guest Experience Captain to orchestrate service for hotel guests and work with the Account Manager to meet site standards. You will contribute to a hospitality-focused environment, ensuring smooth operations and exceptional guest experiences.

The role requires a high school diploma or GED, a valid driver’s license, and at least six months of related experience. You’ll be part of a team delivering consistent, quality service in a dynamic setting.

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