Guest Experience Captain – Hospitality & Valet

Towne Park, LLC.; Redwood City (CA); On-site; USD 29,000 - 41,000; Full time

Benefits offered by this job

accident insurance

critical illness insurance

hospital indemnity insurance

telemedicine benefits

company’s 401k retirement savings plan

Job summary

Towne Park, LLC. is hiring a Guest Service Captain to orchestrate service quality for healthcare and hotel guests under the Account Manager. The role emphasizes coordination, guest assistance, and timely problem resolution in a fast-paced environment.

The position requires a high school diploma or GED, basic driving and safety awareness, and the ability to lift, stand, and communicate clearly. Compensation includes tips plus a base hourly rate with full benefits and a day schedule from 6am to

Qualifications

• High school diploma or GED required.
• Six months of related experience and/or training preferred.
• Must be able to pass criminal background, MVR and drug screen.

Responsibilities

• Greet and assist guests with a friendly, professional demeanor.
• Open doors, assist with bell services and valet procedures.
• Provide guidance and report information to the Account Manager when needed.
• Support scheduling and communications as required by operations.

Skills

Customer service

Hospitality

Communication

Education

High school diploma or GED

Job description

Towne Park, LLC. is hiring a Guest Service Captain to orchestrate service quality for healthcare and hotel guests under the Account Manager. The role emphasizes coordination, guest assistance, and timely problem resolution in a fast-paced environment.

The position requires a high school diploma or GED, basic driving and safety awareness, and the ability to lift, stand, and communicate clearly. Compensation includes tips plus a base hourly rate with full benefits and a day schedule from 6am to