Guest Experience Captain - Valet & Concierge

Towne Park LLC; Austin (TX); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

401k retirement savings

Accident and illness insurance

Telemedicine benefits

Job summary

Towne Park LLC is seeking a Guest Service Captain to orchestrate the guest experience at the site, working with team members to meet and exceed service standards. You will coordinate and assist under the Account Manager, handling non-managerial duties and making timely judgments when expediency is required.

Qualified candidates have a high school diploma or GED, at least 6 months related experience, a valid driver’s license with a clean record, and the ability to drive a manual transmission.

Qualifications

• High school diploma or GED.
• Must be 18+ and able to pass background, MVR and drug screen; Wheelchair Safety Training required.
• Six months related experience or training; or an equivalent combination of education and experience.
• Valid driver’s license with clean driving record; able to drive manual transmission; able to read/write English.

Responsibilities

• Maintains a pleasant, friendly and professional demeanor with guests and staff.
• Opens doors for guests and assists with parking procedures.
• Handles guest inquiries and directions; maintains knowledge of facilities and local attractions.
• Manages shifts and assists with scheduling as needed under the Account Manager.

Skills

Customer service

Communication

Teamwork

English proficiency

Manual transmission driving

Cash handling

Education

High School Diploma or GED

Job description

Towne Park LLC is seeking a Guest Service Captain to orchestrate the guest experience at the site, working with team members to meet and exceed service standards. You will coordinate and assist under the Account Manager, handling non-managerial duties and making timely judgments when expediency is required.

Qualified candidates have a high school diploma or GED, at least 6 months related experience, a valid driver’s license with a clean record, and the ability to drive a manual transmission.