Parking Enforcement & Customer Service Specialist

SP+; Roanoke (VA); Sur place; USD 19 000 - 30 000; Plein temps

Résumé du poste

SP+, a Metropolis Company, Roanoke, VA, is seeking Enforcement Officers to provide customer service at parking facilities and enforce parking rules. The role involves issuing tickets, operating parking equipment, and assisting with events and maintenance tasks.

Responsibilities include handling payments, ensuring safety, and working in all weather conditions. The position requires geographic knowledge and the ability to work independently, with a focus on courteous interactions and proper

Qualifications

• Geography knowledge of the enforcement area.
• Awareness of hazards and safety precautions.
• Ability to use a handheld computer.
• Ability to operate a motorized vehicle or bicycle.
• Ability to understand and apply parking regulations.
• Ability to interact with others in a courteous and tactful manner.
• Ability to walk for extended periods of time.
• Ability to work in all weather conditions.

Responsabilités

• Provide customer service by answering questions regarding directions, events, building locations and parking policies.
• Issue citations and warnings for non-compliance with a computerized handheld computer or manual tickets. Impound, boot or relocate vehicles as directed.
• Work alone and exercise proper judgment, tact and diplomacy in dealing with people.
• Assist maintenance staff with parking equipment and facility upkeep and maintenance tasks.
• Assist in collection and security of parking revenues and fees.
• Assist event staff with parking for events, including setup, traffic control and payments.
• Support permit sales through data entry and mailings during peak seasons.
• Other related duties as assigned.

Connaissances

Geography knowledge

Safety awareness

Handheld computer use

Vehicle operation

Parking regulations

Courteous communication

Stamina

Weather resilience

Description du poste

SP+, a Metropolis Company, Roanoke, VA, is seeking Enforcement Officers to provide customer service at parking facilities and enforce parking rules. The role involves issuing tickets, operating parking equipment, and assisting with events and maintenance tasks.

Responsibilities include handling payments, ensuring safety, and working in all weather conditions. The position requires geographic knowledge and the ability to work independently, with a focus on courteous interactions and proper