Traffic & Parking Enforcement Specialist

SP+; Fairfax (VA); On-site; USD 19,000 - 25,000; Full time

Job summary

SP+, a Metropolis company, is looking for a Parking Enforcement Officer - Driving to monitor streets and lots for policy compliance in Fairfax, VA. You will issue citations, assist event staff, and support parking operations across a busy network.

The role requires independent judgment, strong customer service, and the ability to work in all weather conditions. A valid driver's license is required; positions may be full- or part-time with varying shifts.

Qualifications

• Must have independent judgment and high level of customer service.
• Knowledge of area geography.
• Ability to use a handheld computer.
• Ability to operate a motorized vehicle or bicycle.
• Ability to understand and apply parking regulations.
• Ability to interact with others in a courteous and tactful manner.
• Ability to walk for extended periods.
• Ability to work in all weather conditions.
• Must be 18 years of age or older at time of hire.
• Availability to work second/third shift and weekends depending on location.
• License: valid state driver’s license.

Responsibilities

• Monitor designated streets, lots, garages, and other areas to ensure compliance with parking policies.
• Provide customer service by answering questions regarding directions, events, building locations and parking policies.
• Issue citations and warnings for non-compliance; impound, boot or relocate vehicles as directed.
• Work alone and exercise judgment, tact and diplomacy in dealing with people.
• Assist maintenance staff with parking equipment and facility upkeep and related duties.
• Assist in the collection of parking revenues and fees.
• Assist event staff with parking for events and related duties.
• Assist in permit sales during peak seasons.
• Other related duties as assigned.

Skills

Geography knowledge

Hazard awareness

Handheld device operation

Vehicle operation

Parking regulations knowledge

Customer service

Interpersonal skills

Walk/stand long periods

Weather resilience

Safety-consciousness

Tools

Handheld computer

GPS navigation

Parking compliance system

Job description

SP+, a Metropolis company, is looking for a Parking Enforcement Officer - Driving to monitor streets and lots for policy compliance in Fairfax, VA. You will issue citations, assist event staff, and support parking operations across a busy network.

The role requires independent judgment, strong customer service, and the ability to work in all weather conditions. A valid driver's license is required; positions may be full- or part-time with varying shifts.